Trust and transparency
Privacy
RentPal keeps early rental conversations inside the product and only collects the information needed to operate the marketplace responsibly.
What we collect
We collect account details, profile information, saved briefs, messages, and product usage signals such as views and traffic sources.
How we use it
We use this information to review tenant briefs, match landlords with relevant demand, improve marketplace quality, and protect users from abuse or spam.
Who can see it
Public tenant briefs show only the information needed for landlords to evaluate fit. Private account data and moderation details stay internal.
Questions or data requests
If you need help with your data, account, or privacy questions, contact the RentPal team and we will respond directly.